How to access your mylife UNISA account

As a student, you need useful platforms that are easily accessible to find information and solve problems quickly. At UNISA, students learn remotely and do not meet face-to-face with lecturers or other students, unless for exam preparation or practicals.

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Since teachers and students do not learn in a classroom, they require online platforms that make learning and communication easy.

The two UNISA platforms that empower students are myUnisa, a study portal where your tutorials, study guides and assignments are posted. Official myLife email account for correspondence with the university and your lecturers.

The concept of two platforms may seem confusing at first, but both are pretty simple to navigate and access.

Let’s learn more about the two systems and how they differ. 

myUnisa and myLife

“myUnisa is the official student portal for students, where you can access your module resources, submit assignments, interact with other students and with your e-tutor or group.”

“myLife is your official UNISA email account for all communication with UNISA and your lecturers. Only email from your myLife email address will be accepted.”

Simple to set up and activate

You can access your myLife email account once the university has issued you with a student number, e.g., 86976546. Your student number is provided to you upon registration at UNISA.

IMPORTANT. You can only log in to your email account once you have claimed your myUnisa login.

Claim your myUnisa login via the UNISA website

Step 1: Browse to https://www.unisa.ac.za.

Step 2: In the top right corner of the home page, click on myUnisa.

Step 3: On the next page, click on ‘Claim UNISA Login’.

Step 4: Enter your student number and click ‘Continue’.

Step 5: Type in your personal information and click ‘Continue’.

Step 6: On the next page, check all the boxes.

Step 7: Click ‘Acknowledge’ to accept the guidelines.

Step 8: Your password will be generated.

The same password is used for myUnisa and your myLife email account: two platforms, one password.

Access your myLife email

Step 1: Browse to http://mylife.unisa.ac.za.

Step 2: The page resolves to the Microsoft Outlook sign-in page, as UNISA uses the Microsoft O365 platform for email.

Type in your email address on the sign-in page, for example, 34798846@mylife.unisa.ac.za and click ‘Next’.

On the following screen, enter your password and click ‘Sign in’.

Remember: your password is the same for both myUnisa and your myLife email account.

Once you have logged in, the default view is your email Inbox.

How to reset your myLife password

Passwords for both the myUnisa and myLife logins can be reset from the myUnisa portal at https://my.unisa.ac.za.

You can follow these steps to reset your password:

Step 1. Login to myUnisa and navigate to the “myAdmin” section.

Step 2. Click on “Password Management” on the top navigation and then click “Change Password”.

Step 3. Type in your ‘old’ and ‘new’ passwords and click “Submit” to update your password.

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Your new password will now be active on both the myUnisa and myLife services.

IMPORTANT. It could take up to 30 minutes for the new password to be updated on the myLife service.

Summary — Setup your myLife account in 7 Minutes

Step 1: Browse to https://www.unisa.ac.za

Step 2: Click on myUnisa

Step 3: On the next page, click on ‘Claim UNISA Login.’

Step 4: Enter your student number and click ‘Continue.’

Step 5: Type in your personal information and click ‘Continue.’

Step 6: On the next page, check all the boxes

Step 7: Click ‘Acknowledge’ to accept the guidelines. Your password will be generated. Save your password to a safe place.

Step 8: Browse to http://mylife.unisa.ac.za

Step 9: Type in your email address on the sign-in page, for example, 34798846@mylife.unisa.ac.za

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 and click ‘Next’.

Step 10: On the following screen, enter your password and click ‘Sign in’.

You’re in! Welcome to mylife, your UNISA email account.

You may want to memorize your student number and myLife password, as you will be accessing myUnisa and your email account on a weekly basis in the first semester of your studies—and up to 10 times a day during exam preparation! Keep your login details in a safe place and ensure that you log out of myUnisa and your email account when accessing the systems via a public computer.

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